FAQs
We understand sizing can feel confusing, especially when shopping online. Each product page includes size guidance, and if you’re unsure, you can message us before ordering. We’d rather help you choose the right size than deal with exchanges later.
If a product shows “Restocking Soon”, you can select your size and submit interest. We restock certain items based on real demand and supplier availability. Submitting your size helps us decide what to bring back.
We make every effort to represent our products accurately. However, slight color variations may occur due to lighting or screen settings. What you receive will always match the design, fabric, and fit described.
Yes. We release products in limited quantities so we can maintain quality, avoid overproduction, and respond thoughtfully to demand. Some items may not be restocked.
Orders are usually delivered within 3–5 working days, depending on your location. During busy periods or unforeseen delays, delivery may take slightly longer.
Orders can be cancelled before dispatch. Once an order has been shipped, cancellation is not possible.
If there is an issue with your order, please contact us within 3 business days of delivery. We’ll review the issue and guide you through the next steps.
We offer exchanges under specific conditions. Please review our Return & Exchange Policy before placing an order so you know what to expect.
Items purchased during sales or promotional periods are not eligible for exchange, unless stated otherwise.
You can place an order directly through our website. If you need assistance, our support team is available on WhatsApp to guide you.
Cash on delivery is available for selected locations. Availability will be shown at checkout.
You can reach us via:
- Instagram Direct Message
We aim to respond within 24 hours.
Some products are restocked based on customer interest and supplier availability, while others are released as limited pieces and may not return.
Yes. We only collect information necessary to process your order and support you. We do not sell or misuse customer data.
To keep our operations sustainable and pricing fair, we currently offer exchanges rather than cash refunds. Full details are available in our Return & Exchange Policy.
Take your time. Read the product details, check sizing, and feel free to ask us questions before ordering. We want you to feel confident — not rushed.
If something isn’t covered here, message us. We’re always happy to help.